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Contact Details and Policies
- 20/f, Building 5, IBC, 600 Jinsha Avenue, Hangzhou 310018, China
- Tel: +86 571 8989 8989
- Fax: +86 571 8989 8880
- Enquiry
- Check-in: 14:00
- Check-out: 12:00
- Kids under 8 years old eat free of charge from children's menu (terms and conditions apply)
- You may be asked to present the credit card used to confirm your reservation at check-in.
Credit cards accepted
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Our Apartments
- One Bedroom 62 sqm. or 667 sq. ft / Ideal for 2 people
- Two Bedroom 123 sqm. or 1323 sq. ft / Ideal for a family of 4

Amenities
- Shama Wired: business centre with computers and printer
- Shama Den: multi-function room
- DVD library
- Shama Gym: in-house fitness room

Thoughtful Services
- English and Chinese-speaking concierge
- 24-hour front desk
- Cleaning service
- Complimentary Wi-Fi
- Indoor parking
- Airport transfer service (advance booking required, extra charges apply)
- Laundry and dry cleaning (extra charges apply)